Game Changing Results
Helport Assist will help you:
With Helport AI’s advanced voice recognition technology, banks can achieve seamless voiceprint detection and comprehensive remote monitoring.
Voiceprint Detection
Our cutting-edge technology enables seamless voiceprint detection, including voice data collection, feature extraction, and voiceprint identification. This ensures secure and efficient authentication processes, enhancing both security and user experience.
Remote Monitoring
Helport AI offers sophisticated remote monitoring solutions, including monitoring dashboards, remote assistance, and intervention capabilities. This allows for real-time oversight and support, ensuring swift issue resolution and maintaining high operational efficiency.
By integrating Helport AI, banks can elevate their service efficiency, security, and customer satisfaction.
Game Changing Results
After the deployment of Helport Assist:
%
Accuracy of Quality Assurance
%
Accuracy of Voice-to-Text Transcript
%
Updated Information Accuracy Provided to Banking Agents
Client Testimonials
Trusted by Industry Leaders
Customer Service Manager
%22Helport’s real-time guidance transformed our customer service operations. The AI software instantly delivers relevant information, reducing our error rate by 75%. Our agents now provide accurate and timely responses, boosting customer satisfaction significantly.%22
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Operations Director
%22Since implementing Helport, we’ve seen a 30% reduction in operational costs. The AI-driven system has made our processes more efficient and significantly cut down on errors. %22
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Regional Bank Manager
%22Supervising agents across multiple locations was a nightmare. Helport’s remote supervisors’ portal gives us 100% visibility into agent activities, allowing real-time monitoring and immediate intervention, improving overall service quality.%22
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Customer Experience Manager
%22Before implementing Helport, our bank faced significant delays in resolving customer queries. Agents struggled to find the right information quickly, leading to customer frustration and long wait times. With Helport’s real-time guidance, our response times have improved dramatically. Now, inquiries are resolved in under a minute, and our customer satisfaction has soared.%22
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Customer Service Manager
Helport’s AI product is definitely a game-changer for me. Before Helport, our customers frequently received conflicting information from different agents, which severely damaged our credibility. With Helport’s real-time guidance, our agents now provide consistent and accurate information every time. This change has greatly restored our customers’ trust. You won’t regret choosing Helport!
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