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100% Remote Management with AI

Product Key Features

100% Visibility
Conversation Data Analysis
Identify Top Agent Behaviors

%

Reduced Onboarding

%

Reduction in
Operational Cost

%

Increase in
 Profitability

%

Customer Communication Oversight

100% Visibility

Helport’s remote supervisors’ portal provides managers with robust real-time managing capabilities at scale, allowing them to seamlessly monitor agents’ screens, call statuses, average call durations, and order statuses through the client portal.

Conversation Data Analysis

Effectively manage each conversation and optimize performance with Helport’s data management and inspection feature. Provide managers with a comprehensive digital management report that visually presents agents performance insights, including quality issue rankings and violation data by team, transforming data into actionable insights in real time.

Identify Top Agent Behaviors

Enhance agent performance with Helport’s Agent Performance Reports. This data analysis feature provides various ranking metrics to assess agents’ capabilities, allowing managers to swiftly pinpoint top agent behaviors and apply the learnings to future conversations.

Seamless, No code integrations

AWS
Hubspot
Salesforce
Five9
Servicenow
Thryve
Microsoft Dynamics

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Welcome to a new era of customer communication optimization! Contact us today learn how Helport can help you enhance your team with AI.

Real-Time Conversation Assistance

Elevate your customer conversation with Helport AI assistant.

100% Remote 
Management

Comprehensive management suite with 100% remote management capability and automated quality inspection with AI.

Hire AI-Enabled Agents

Easily scale your business to meet changing demands with our 1000+ AI-enabled professional agents across the globe for only $1000/ month.

Banking

To tackle inconsistencies in information and frequent errors, Helport offers solutions like accurate information delivery and reduced response times.

Insurance

To overcome prolonged training periods and skill gaps in handling complex policies, Helport offers solutions like streamlined training and enhanced policy sales.

Government

To improve digital service response capabilities and reduce repetitive inquiries, Helport offers solutions like efficient live chat and accurate information delivery.

Wealth Management

To enhance personalized service and manage emotionally sensitive client interactions, Helport offers solutions like tailored advice and improved client satisfaction.

Mortgage

To address inefficient customer interactions and inconsistent service quality, Helport provides solutions like faster response times and improved agent confidence.

Real Estate

To manage insufficient market knowledge and legal complexities, Helport offers solutions like real-time market analysis and improved legal compliance.