Helport Remote

Real-time visibility and effortless control, powered by Al -BPO/Contact Centers
-Virtual Assistant (VA) Teams
-Teams working remotely

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Helport Remote Dashboard

Work Space - Centralized Operations Hub

✓ Monitor agent activities in real-time

✓ Optimize your team’s schedule

✓ Configure rules for the alert system

Workspace Illustration

Data Report - Intelligent Decision Making Engine

Data Report

✓ Visualize daily insights in agent performance

✓ Review key metrics for better decision-making

✓ Weekly detailed overview of what’s worth noticing

Account Management - Role-Specific Management Center

Role-specific Control

✓ Define key details of different businesses or departments

✓ Manage roles and permissions of each member

✓ Configure basic settings of the department

Here’s what you are getting with Helport Remote

Helport Remote	Without Helport Remote	Other Platform
✓ 40% more cost efficient than other products ✓ Fixed price for all of the features ✓ All in one platform that cuts costs by removing the need for extra software or upgrades	× Overspending on multiple tools that don’t offer the same value. × More time spent on supervision and admin work.	× Higher-tier upgrades to unlock full analytics × Requires multiple platforms to achieve the same functionality
✓ Real-time monitoring with proactive alerts to prevent agent errors and ensure immediate oversight ✓ Scalable to support high user volumes—flexible to your business needs ✓ Dedicated interfaces for managers and agents—designed to match their unique workflows	× Without real-time monitoring, tracking agent activity and detecting issues as they occur becomes difficult and time-consuming × Limited scalability that leads to bottlenecks and missed growth opportunities	× Periodic screenshots only × Limited users per plan × Passive monitoring - passive alert system × Shared platform, no distinct manager-agent experience
✓ Built to support and monitor multiple agents simultaneously for optimal team oversight ✓ Lightweight and intentionally simple—focused on essential features without the clutter ✓ Intuitive interface crafted for a smooth experience across both agents and team leaders	× Traditional methods offer limited leader-to-agent ratio support, hindering effective oversight × Heavier supervision needed without real-time insight	× Complicated UI/UX leads to poor performance and poor user experience × Complex setups or reliance on integrations × Multi-step onboarding, often requiring integrations or add-ons × Have to toggle between third-party apps for payroll, scheduling, etc.

Management made easy with Helport Remote

7x

Improvement in Management Efficiency

40%

Lower Subscription Costs

100%

Real-Time Monitoring

Helport - Empower Everyone to Work as an Expert

$4.99/user per month