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Intelligent Innovation: Helport AI, and The Archdeacon Agency Elevate Insurance Customer Support with AI-Driven Solutions

SAN DIEGO, Calif., [September 24, 2024] – Helport AI (Nasdaq: HPAI), an AI technology company serving enterprise clients with intelligent products and solutions, is excited to announce a groundbreaking partnership with The Archdeacon Agency Inc., a highly regarded, family-owned insurance agency with over 60 years of industry expertise. The partnership aims to integrate Helport AI’s sophisticated technology into The Archdeacon Agency’s operations, allowing it to tackle critical challenges such as prolonged training periods, high turnover, and increasing call volumes more effectively. Utilizing our insurance expertise knowledge partner INSUREU2’s industry-specific insights, Helport AI bridges the gap between advanced AI technology and deep insurance knowledge, providing seamless, comprehensive support for Archdeacon’s processes and all related insurance operations. 

Strategic Partnership to Develop AI-Powered Customer Support Solutions

With Helport AI’s intelligent platform ,the Archdeacon Agency can now streamline the training process for new agents, enabling them to perform at top standards more quickly to handle the increasing call volume. Enhanced knowledge base management ensures that insurance updates in policies or procedures are communicated efficiently. This approach maintains consistent service quality across all operations. Additionally, Helport AI, supported by INSUREU2’s critical industry insight, aims to enhance agent retention by improving workplace satisfaction and reducing the typical stressors associated with the insurance industry. By bridging gaps in call volume handling, training, and expert guidance, this collaboration strengthens The Archdeacon Agency’s operational efficiency and ultimately helps them remain competitive and cater to larger market segments.

As the agency welcomes a new generation of leadership, The Archdeacon Agency is poised to grow its offerings and adapt to evolving client expectations. Helport AI’s solutions empower the agency to adapt swiftly in this new phase, allowing it to meet diverse client needs with advanced, AI-driven support. This approach strengthens client relationships and builds lasting trust. Together, the strong bond between Helport AI, INSUREU2, and The Archdeacon Agency redefines what’s possible in insurance services, allowing The Archdeacon Agency to continue to be the reliable, knowledgeable advisor that clients have trusted for decades.

About Helport AI

Helport AI is an AI technology company dedicated to optimizing customer communication through intelligent software, solutions, and a digital platform. Our mission is to empower everyone to work as an expert.

About The Archdeacon Agency

The Archdeacon Agency Inc. is a family-owned insurance agency with a rich history spanning over 60 years. Recognized for its commitment to personalized service and customer satisfaction, the agency provides top-notch insurance solutions to clients of all sizes, helping them navigate the complexities of risk management and offering peace of mind through expertly crafted coverage.

Forward-Looking Statements

For investor and media inquiries, please contact:

Helport AI Investor Relations

Website: https://ir.helport.ai/

Email: ir@helport.ai

 

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