From Bug Tracking to Time Tracking—Automated in Redmine

Redmine is an open-source project management and issue-tracking tool widely used by software teams to manage tasks, track bugs, and plan releases. By integrating it with Helport Remote, you gain complete visibility into how your team spends time across every project and issue—without relying on manual timers.
For any date range you select, Helport Remote provides:
● Real-time insights into what each user is working on at that moment. ● Detailed breakdowns of hours logged by each employee on individual issues and projects.
● Company-wide totals that show how many hours are invested across Redmine initiatives.
With this data, managers can reduce timesheet errors by up to 90%, cut payroll preparation time from hours to just minutes, and help teams achieve a 20–25% boost in productivity through greater accountability.

Accurate-to-the-Second Tracking Synced With Redmine

With Helport Remote, you don’t just get detailed productivity reports in your dashboard—all tracked time is also synced back into Redmine. This means you can view hours worked directly on each issue, alongside Redmine’s built-in project reports, for complete transparency.
Tracked time is accurate to the second, eliminating the guesswork and rounding errors that come with manual timesheets. Managers can rely on precise data for billing, payroll, and project forecasting, while employees no longer need to estimate or log hours manually.
Teams using Helport Remote have reported reducing time-reporting errors by up to 90% and saving 5–10 hours per week on administrative tasks like timesheet collection and verification.

From Install to Real-Time Insights in Minutes

Getting started is fast and simple. Each employee installs the lightweight Helport Remote desktop app (available for Windows, Mac, and Linux), and setup takes just a few minutes.
Once installed, Helport Remote runs quietly in the background to automatically track time spent on Redmine issues—no clicking start/stop timers required. All time data syncs directly to both the Helport Remote dashboard and Redmine reports, giving managers and employees real-time visibility.
This automation not only saves teams an average of 5–10 hours per week in manual reporting, but also ensures 100% accurate, second-by-second data for payroll, billing, and project forecasting.

See Redmine Task Progress With Screen Recordings

With Helport Remote, managers can enable screenshots or full screen recordings while employees work on Redmine tasks. These features are fully customizable—intervals can be adjusted, or monitoring can be disabled entirely, depending on your company’s policies.
For remote or outsourced teams, this provides an extra layer of accountability when in-person oversight isn’t possible. Thumbnail previews can be expanded into medium or full-size images, with keyboard and mouse activity levels displayed for additional context.
By combining optional screenshots, recordings, and automatic time tracking, Helport Remote gives managers complete visibility into task progress—helping reduce time-reporting errors by up to 90% and ensuring payroll and billing data is accurate.