Lowell, MA – March 27, 2025 — Helport AI(NASDAQ: HPAI), a leading provider of intelligent software for customer contact solutions, proudly participated in the 2025 Manning Industry Days hosted by the University of Massachusetts Lowell’s Manning School of Business. The event welcomed business leaders and innovators to engage with students and faculty on emerging trends in the business and technology landscape.
Helport AI’s CEO, Guanghai Li, delivered a keynote titled “AI as a Copilot: Revolutionizing Customer Contact in the Age of Human-Machine Collaboration”, sharing insights from the company’s work across North America and Asia. Drawing from Helport’s recent advances and practical applications in the customer contact space, Guanghai emphasized the importance of a human-centered approach to AI integration.
“AI is not the end of human work — it’s the beginning of a smarter, more human-centered experience,” said Guanghai, reinforcing Helport AI’s core belief that AI empowers people, rather than replacing them.
In his talk, Guanghai Li emphasized that the real value of AI lies not in replacing human work but in amplifying it. Through real-world examples and personal reflections, he highlighted how AI can serve as a supportive partner — a copilot — helping people communicate better, make smarter decisions, and stay focused on what truly matters: human connection. He underscored the importance of designing technology that enhances, rather than overshadows, human judgment and empathy in customer interactions.
We’re thankful for the warm welcome from both students and faculty at UMass Lowell. The enthusiasm, curiosity, and thoughtful engagement we received made this visit especially meaningful. As a company committed to bridging industry and academia, Helport AI is proud to support the next generation of innovators. We look forward to future collaboration and to helping build a more inclusive, human-centered future of work—powered by responsible AI.
About Helport AI
Helport AI (NASDAQ: HPAI) is an AI technology company dedicated to optimizing customer communication through its digital platform and intelligent software solutions. Offering enterprise-level customer contact services, Helport AI’s mission is to empower everyone to work as an expert. Learn more at www.helport.ai.
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