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Helport AI Launches AI Solutions to Improve Debt Collection in PH

Helport AI, a Singapore-based leader in AI-powered business solutions, has officially introduced its next-generation debt collection software to the Philippines, aiming to help financial institutions and collection agencies recover debts faster, more compliantly, and at lower costs.

Transforming Debt Recovery with Artificial Intelligence

The newly launched AI debt collection platform is designed to streamline operations, reduce manual workloads, and improve the customer experience.
By analyzing large volumes of debtor data in real time, Helport AI can identify high-risk accounts, predict repayment likelihood, and automatically suggest optimized collection strategies.

“Helport AI’s technology has the potential to transform debt collection practices in the financial services sector,” said Amy Fong, President of Helport AI. “We are excited to partner with local industry leaders to bring this innovation to the Philippines.”

Key Benefits for Debt Collection Agencies and Lenders

  • Faster Collections

    AI-driven strategy recommendations and automated follow-up workflows have been shown to
    reduce average collection times by up to 30–40% compared to manual methods.
    Early payment rates can increase by as much as 25% with predictive account prioritization.

  • Lower Costs

    By automating debtor outreach, segmentation, and negotiation scripts, agencies can cut
    operational expenses by 20–35%, primarily through reduced staffing needs and fewer manual calls.
    This allows teams to handle up to 3× more accounts without increasing headcount.

  • Regulatory Compliance

    Real-time monitoring and AI-guided call scripts ensure 100% adherence to Philippine debt collection regulations.
    Built-in compliance safeguards can reduce legal disputes and penalties by over 50%, according to industry benchmarks.

  • Data-Driven Insights

    Helport AI’s machine learning models continuously learn from repayment patterns.
    Over a 6-month adoption period, this can lead to 15–25% higher recovery rates on previously delinquent accounts
    and significantly reduce write-offs.

Why the Philippines Needs Smarter Debt Collection

The Philippines, one of Southeast Asia’s largest financial markets, faces growing challenges in debt recovery compliance, rising non-performing loans, and high operational costs for lenders.
Helport AI’s solution provides the automation, transparency, and efficiency needed to address these issues — making debt collection more effective, compliant, and customer-friendly.

Get Started with AI-Powered Debt Recovery

Whether you are a bank, lending company, or third-party debt collection agency, Helport AI’s platform can help you:

  • Increase collection success rates

  • Reduce operational costs

  • Maintain strict compliance

  • Improve debtor engagement

Book a demo today and see how AI can boost your debt recovery results: Contact Helport AI

Attribution & Source

This news is based on the original article, “Helport AI launches AI solutions to improve debt collection in PH”, published by The Philippine Business and News on February 27, 2025. Read the full article here: Helport AI launches AI solutions to improve debt collection in PH.

Forward-Looking Statements

Certain statements in this announcement are forward-looking statements, including, but not limited to, Helport AI’s business plan and outlook. These forward-looking statements involve known and unknown risks and uncertainties and are based on Helport AI’s current expectations and projections about future events that Helport AI believes may affect its financial condition, results of operations, business strategy and financial needs. Investors can identify these forward-looking statements by words or phrases such as “approximates,” “believes,” “hopes,” “expects,” “anticipates,” “estimates,” “projects,” “intends,” “plans,” “will,” “would,” “should,” “could,” “may” or other similar expressions. Helport AI undertakes no obligation to update or revise publicly any forward-looking statements to reflect subsequent occurring events or circumstances, or changes in its expectations, except as may be required by law. Although Helport AI believes that the expectations expressed in these forward-looking statements are reasonable, it cannot assure you that such expectations will turn out to be correct, and Helport AI cautions investors that actual results may differ materially from the anticipated results and encourages investors to review other factors that may affect its future results in Helport AI’s registration statement and other filings with the U.S. Securities and Exchange Commission.

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